CSR Principles and Promotion Structure

The SoftBank Group has established SoftBank Group CSR Principles as guidelines for the CSR (corporate social responsibility) activities of the entire Group. These principles lay the foundation for sustainable growth, and for earning the trust and support of customers, shareholders, employees, business partners and all our stakeholders. All companies of the Group use these principles to identify priority tasks according to characteristics of their business and its impact on society, and actively promote efforts to realize them.

Toward the Internet society of tomorrow

Do we:

We at the SoftBank Group want to be a company that grows together with our stakeholders through our business activities, based on the corporate philosophy of “Information Revolution - Happiness for everyone.” To achieve this, we ask ourselves the following questions:


excitement and surprises, user friendliness and reliability, and joy for everyone?
The SoftBank Group stays customer-focused.


a relentless pursuit of growth, a robust and transparent management, and fair and timely disclosure?
The SoftBank Group strives to meet its shareholders' expectations.


opportunities for new challenges and personal growth, an environment that stimulates diversity, and fair recognition of efforts and results?
The SoftBank Group nurtures its employees' motivation and pride.


mutual trust, fair relationships, and partnerships leading to innovation?
The SoftBank Group evolves together with business partners.


a healthy Internet society, the dreams and ambitions of the next generation, and the future of our planet?
The SoftBank Group contributes to a brighter society.

The SoftBank Group
Moving ahead in business, with high aspirations for tomorrow's Internet society.

CSR Promotion Structure

SoftBank Group CSR Working Group

The SoftBank Group has appointed a director of SoftBank Group Corp., the holding company of the Group, as the SoftBank Group Chief CSR Officer with responsibility for facilitating the Group's CSR activities. Each key company within the Group has also assigned a director to the role of CSR Officer. The SoftBank Group Chief CSR Officer leads the efforts to promote CSR activities group-wide as well as announces CSR activity policy of the SoftBank Group. All of the CSR Officers participate in the SoftBank Group CSR Working Group on a regular basis to share information, proceed with major initiatives, and work to raise awareness of CSR among all employees in collaboration with each other.

SoftBank Group CSR Working Group

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    Member companies of the SoftBank Group CSR Working Group are as follows (as of January 7, 2019): IDC Frontier Inc., Ltd., SB Atwork Corp., SB Energy Corp., SB Players Corp., SB Payment Service Corp. SB Media Holdings Corp., Carview Corporation, Cyber University Inc., SoftBank Corp., SoftBank Group Corp., SoftBank Technology Corp., ValueCommerce Co., Ltd., Fukuoka SoftBank HAWKS Corp., Vector Inc., Yahoo Japan Corporation (in the order of the Japanese syllabary)

CSR Performance

Major achievements in FY2016 and targets & plans for FY2017.

CSR Performance

GRI Content Index

GRI Guidelines corresponding to various disclosure requests

GRI Content Index