Personal Information Inquiries

This page contains a form for inquiries related to SoftBank Group Corp.'s handling of personal information.

For inquiries on the handling of personal information at respective SoftBank Group companies, please make an inquiry after referring to the “Privacy” and “Support” sections.

Purpose of gathering personal information
Personal information gathered from this inquiry form is used for the sole purposes of notifying usage purposes under the Personal Information Protection Law and responding to disclosure, correction and usage suspension requests and other similar inquiries.
  • *Please refrain from using special formats or character codes in your email, as this may cause garbled characters and may prevent us from replying to your email.
  • *Kindly understand that depending on the nature of the inquiry it may take us some time to respond, and in some cases we may not be able to provide an answer.
Inquiry (required)

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    1,000 characters or less.