Sustainability

Stakeholder Engagement

The SoftBank Group builds relationships of trust through communication with stakeholders surrounding the Group, including shareholders and creditors, customers, business partners, employees, governments, administrative agencies and local communities, and will incorporate their perspectives into our corporate activities.

Communication with Stakeholders

Shareholders and creditors: Shareholders and creditors of the Group, Business partners Business partners of the Group, Society: Governments, administrative agencies, local communities, NPOs, NGOs, and others with whom we have relationships through our business activities, Employees: Employees of the Group and their families, Customers: Customers who use the Group’s products and services

Communication Opportunities and Content with Stakeholders

Stakeholders		Communication opportunities and content^*	Related contents
Shareholders and creditors		Annual General Meeting of Shareholders, Earnings Results Briefings, Investor Briefings, etc. Meetings with institutional investors and analysts（762 in FY2023） Publication of the SoftBank Group Report (Annual Reports), Reports to Shareholders, etc. Expansion of information on the website Publication of press releases and notices	Corporate Governance External Evaluation
Customers		Establishment of the inquiry counter Expansion of information on the website Communication through social media, etc.	Contact Us
Business partners		Establishment and dissemination of the Supplier Code of Conduct Information sharing through our website and the SoftBank Group Report (Annual Reports)	Supplier Code of Conduct Respect for Human Rights in the Supply Chain Environmental Policy
Employees		Holding employee roundtables (twice a year) Conducting engagement surveys (once a year) Establishment of an internal reporting system / helplines	Ethics Helpline Respect for Human Rights Human resources strategy Diversity and inclusion Creating a Supportive Working Environment Industrial safety and health
Society	Governments and administrative agencies	Policy proposals and other activities through industry associations, etc. Operation of the Renewable Energy Council and the GDC Renewable Energy Council Participation in Japan Climate Initiative	Promoting decarbonization through initiatives
	Local communities	Participation in local communities Measures against COVID-19 (operating vaccination centers, setting up PCR testing centers, etc.), development of local human resources, support for disaster-stricken areas, support for Ukrainian refugees, etc.	Participation in Our Community Our Response to COVID-19 (Initiatives for Employees)
	NPOs and NGOs	Conducting social contribution activities Implementation of collaborative projects such as the next generation leader development program	Participation in Our Community

Describes information related to SBG.