The SoftBank Group believes that it is extremely important to create an environment in which employees feel safe to raise genuine concerns. This plays a vital role in maintaining an ethical workplace. The SoftBank Group leaders are responsible for creating an environment where people report problems and concerns easily.
All of the SoftBank Group employees have access to multiple channels to report a concern. In addition to helplines at each Group company, the SoftBank Group Ethics Helpline has been established by SoftBank Group Corp. as a secondary channel for reports and issues arising from all Group companies’ directors, officers and employees. Any director, officer or employee who may be uncomfortable using their company’s helpline may raise their concerns to the SoftBank Group Ethics Helpline, especially for those situations that may have a serious adverse effect on the entire Group. The Ethics Helpline accepts anonymous reporting and has multilingual support. Through this helpline, directors, officers and employees can raise and consult on compliance issues and concerns that happened at the workplace, such as financial and accounting fraud, human rights infringement and harassment, all forms of corruption (misappropriation, bribery, etc.), conflicts of interest, and insider trading.
The SoftBank Group conducts timely and appropriate investigations of whistleblowing cases, verifies the facts, and takes corrective and relief measures as necessary. The SoftBank Group also takes appropriate actions on those disclosure cases and reports. We have no tolerance for any form of retaliation against those who raise genuine concerns, participate in an investigation, or who refuse to participate in misconduct.
This Ethics Helpline is available not only to the SoftBank Group directors, officers and employees, but also to people outside the group. In the event the SoftBank Group or its directors, officers or employees discover acts that violate laws or ethics or that might lead to such violations, please use the following link.