Personal Information Inquiries

This page contains a form for inquiries related to SoftBank Group Corp.'s handling of personal information.

  • Please refrain from using special formats or character codes in your email, as this may cause garbled characters and may prevent us from replying to your email.

  • Kindly understand that depending on the nature of the inquiry it may take us some time to respond, and in some cases we may not be able to provide an answer.

  • 1,000 characters or less.

Before submitting your inquiry, you are required to agree to the " Handling of Personal Information filled out in this Inquiry Form ".

Please read thoroughly, and if you agree, click the "Confirm" button below to proceed to the confirmation of your input.

1. Purpose of Use of Personal Information

SoftBank Group Corp. ("the Company") will use the personal information filled out in this inquiry form for the purpose of responding to inquiries.

2. Jointly Use of Personal Information

If your inquiry includes information about our subsidiaries and associate companies, we may share its content with them to respond to your inquiry, as described below, and they may provide a response.

(1) Items of Personal Information to be Used Jointly
Contents entered in the inquiry form, including name and email address.
(2) Scope of Joint Users
Our subsidiaries and associate companies

URLs of major group companies of the Company are as follows;
Group companies
(3) Purpose of Use by Joint Users
For the purpose of responding to inquiries.
(4) Personal Information Management Responsibility
SoftBank Group Corp.

3. Others

For additional details regarding the handling of personal information by the Company, please refer to the "Privacy Policy" page.
Privacy

* For inquiries regarding SoftBank Corp. (TOKYO: 9434), please visit this page
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